In the last article we explained what a cloud server is pointing out how important it is that the provider’s infrastructure is good enough to handle your VPS’s needs.
There are different fators you should consider to find the best suited provider. Since the word “cloud” is used everywhere and not always in the right way, you might want to make sure that your cloud server provider is offering all the services you actually need before it gets too late.
Cloud Server: the major factors
Here are some of the major factors you should be caring for:
What type of infrastructure will your cloud server be running on? How many hosts nodes and what type are they? What type of storage will you have? In case you will need for higher performances, are they able to upgrade your server on a better system? What are the options you have? How many datacenters are there? Where are they located? All these questions might not seem so relevant at the beginning, but will make a huge difference once a hardware failure occurs or when your server will demand more resources becasue your business is growing. Making sure that your provider has the infrastructure able to handle your future needs is absolutely important and even if you don’t know exacly what your future needs will be, it’s importoant to know in advance what are the limits you will be facing choosing this specific vendor.
2- Redundancy and Scalability:
Redundancy basically refers to having a backup resource in place, especially at the datacenter. If the regular power supply fails, generators and UPS systems should be there; if main internet connectivity is interrupted, there should be at least a second carrier always active and able to handle the traffic; if one server is overloaded, other standby server should be there; Make sure to ask your provider for all these information before you sign a contract. Once the damage will happen, it might be too late.
3- Monthly Bandwidth Quota:
Most providers will have an imposed bandwidth on your cloud server and may charge extra for more bandwidth. When you choose a server, make sure you donâ??t have to pay too much for the sufficient amount of bandwidth that you are likely to consume on a regular basis.
4- Managed o unmanaged:
When it comes to cloud server, the whole virtual server is handed over to you. So, there needs to be somebody to look after it, monitor its performance and do all the normal maintenance taks a server requires. Is your provider offering you the option of a managed server? How much will it cost? Even if you are perfectly able to manage your own server, there might always be the need for some help, is this something you will be able to request later on? You should keep this in mind while comparing different plans or vendors before you go ahead with finalizing one for you.
5- Customer Support:
No matter how efficient and feature rich your provider is, some problems arise from nowhere at times. In such situations, you need a handy support team to sort things out. Are they able to provide a 24/7 customer support? Find out about how the support works before you sign a contract. It is always a good idea to get in touch with the support team at least once before a real emergency occurs. In this way you will be absolutely sure to know exactly what to do in case of emergency and wht kind of information you will have to provide in order to receive assitance.
6- Post sales support:
Let’s assume everything else is perfect. You are reciveing the best service on the best infrastructure and your business is growing more and more. What happens when you reach the limit of your Cloud Server, because the demend is so high that one single server is not able to handle it anymore? Do you have enough knowledge to design and request for an architecture able to improve your single server solution? If not is your provider offering any help to guide you thruogh all the possible scenarios and services in order to find the best solution to your specific needs? Once again it might be too late to find that out once the problem is already there. Having a team of experts that are willing to help your business grow understanding what your needs are is often one ot the most important features a priveder should have. It will help you saving money investing it in the right direction.