Bot Management

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There are three main types of bots: some are extremely useful, as in the case of search engines, fundamental for the indexing of a company’s website; others are annoying because they unnecessarily slow down loading times, thus penalizing the user experience. Lastly, there are bots that are very dangerous for a company’s competitiveness, designed to spy on prices, create false shopping carts to prevent real users from buying products, generate an excess of requests to block a site, steal strategic informations, as in the betting field.

Why Bot Management is essential

Generally speaking, bot traffic can generate from 20 to 60% of a website’s traffic and determine a considerable performance load for both the Internet structure and the network infrastructure, slowing down access by users.

According to an Akamai analysis of more than 2 billion bot requests that pass through the Akamai Intelligent Platform over a 24-hour period, 50% of bot requests come from unreported and potentially malicious bots. In addition, even bots that make legitimate use of the site, such as those from search engines, business partners and vendors, can cause performance issues.

Bots need to be managed, identified and categorized according to their business impact, in order to assign the most appropriate management policy to each type, with adequate reporting and monitoring.

Why you should rely on Criticalcase and Akamai

Criticalcase, together with its partner Akamai, offers custom bot management solutions that combine visibility and scalability, with specific capabilities and advanced detection services, to detect and prevent the most evasive threats, block the most sophisticated bots on the edge before they reach their customers’ applications or data centers.

Bot Manager, the solution proposed and implemented by Criticalcase, is based on the Akamai Intelligent Platform with more than 240,000 servers worldwide and it is designed to perform configured actions on bot activity on the edge server, forwarding only clean traffic to the source.

Supervised, unsupervised and deep learning algorithms adapt to both legitimate and malicious traffic trends; managed security services optimize Bot Manager’s protections and respond to attacks.

Bot Manager also integrates with other Akamai security solutions, including DDoS (Distributed Denial of Service) and WAF (Web Application Firewall) protection, for comprehensive application security.

In addition to the highest infrastructure standards and deep know-how, Criticalcase offers its customers hyper-qualified support 24 hours a day, 7 days a week, 365 days a year.

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