Our technical support is always at your disposal

The most prestigious brands in the Fashion & Luxury industry rely on Criticalcase’s expertise in the transformation and optimization of their customers’ digital user experience, in order to increase digital trust and brand loyalty.

Independent Technology Partner

Criticalcase develops packages designed ad hoc for specific business needs and thanks to numerous partnerships with leading vendors in the world, it guarantees an agnostic and independent consulting service, in the sole interest of the customer, even in the context of migration plans to more effective solutions.

Performance Improvement & Risk Mitigation

Criticalcase supports Fashion & Luxury companies in improving digital engagement and risk mitigation, optimizing customer onboarding, driving website and mobile app performance and protecting IT systems and confidential data.

Global Control

Criticalcase ensures its customers a global control: from the measurement of the websites performance with a 24/7, 365 days a year monitoring through best-of-breed synthetic monitoring tools and highly qualified expertise of the Group’s professionals, to the real-time analysis of the user experience through specific tools (real user monitoring, marketing indicators, etc.).

Criticalcase allows you to reach your audience globally and scale to meet seasonal traffic peaks.

Focus areas:
1. Acceleration via CDN, Multi CDN and fine tuning strategies
2. Anycast DNS strategies for improved performance, security, and stability
3. Optimized digital content delivery on any device or channel
4. Web performance management, scalability and peaking during high traffic events
5. Monitoring of the entire infrastructure by using AI-powered software to easily identify and resolve any issues regarding business performance or user experience
6. Design, manage and deploy a scalable and flexible infrastructure
7. Optimize and accelerate connections to remote locations and stores to increase security and reliability using the SASE model
8. Ability to identify the most advanced security threats by helping with cutting edge solutions and 24/7/365 support


Integrated, multi-level solution customization

Flexibility and scalability

Agnostic and independent consulting

Highly qualified monitoring and support 24/7/365

Best-in-class technologies and partners

Contact us

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