Fully managed infrastructure and technical assistance available 365x7x24, what else do you need?
One of the special feature of our cloud offer is the provisioning of Managed services, which assure to the client the complete management of the infrastructural system by cloud experts. The complete administration of the infrastructure includes h24 support, available 365 days a year, in order to solve any emerging issue in short time.
Today we talk about our experience with a customer who just needed the complete system management, as well as the design of a tailored IT solution.
Metroweb Italia is a company operating as a dark fiber provider, developing and renting the network infrastructure to the main telecommunication operators at national level, that supply autonomously the implementing of their own value-added connection services to offer to their customers services as Internet connectivity, fixed and mobile telephony and distribution of digital multimedia contents of any kind.
In particular, Metroweb Italia provides the access to the network in FTTH (Fiber-To-The-Home) modality, a connection which allows the user to be linked to the network directly via Fiber Optics, at the highest speed available. Metroweb Italia is the brand which identify the entire group, a mark that represents the commitment to develop the internet digital network in fiber optics in Italy. An ambitious project, that enables Italy to best compete with others advanced countries, thanks to a fast, capable and stable digital network. Metroweb clients include some of the main Italian cities, as Turin, Milan, Bologna, Genoa, that entrust to the society for its cutting-edge connectivity solutions.
- The business needs of our client
The main requirement of the client was to find a provider who handle the total management of the infrastructure, including customers and partners.
- The challenge
We delineated for Metroweb a customized technological solution that takes into account its special needs to guarantee high performance and the continuity of the service.
- The solution
Part of the client’s infrastructure has been migrated into our datacenters, through the design of an architecture that would suit their specific corporate needs. The solution provided includes the management service with the Full Management formula and h24 technical assistance.